"Quality Management in Service Desk - How Does Service Desk Managers Define ..."

Maiju Hjelt, Nestori Syynimaa (2018)

> Home

Details and statistics

DOI: 10.5220/0006779903140319

access: closed

type: Conference or Workshop Paper

metadata version: 2022-03-16

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/iceis/HjeltS18
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/iceis/HjeltS18
Maiju Hjelt, Nestori Syynimaa:
Quality Management in Service Desk - How Does Service Desk Managers Define and Measure Quality. ICEIS (2) 2018: 314-319

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.