"Predicting e-Mail Response Time in Corporate Customer Support."

Anton Borg, Jim Ahlstrand, Martin Boldt (2020)

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DOI: 10.5220/0009347303050314

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-04

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  dblp key:
  - conf/iceis/BorgAB20
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  - https://dblp.org/rec/conf/iceis/BorgAB20
Anton Borg, Jim Ahlstrand, Martin Boldt:
Predicting e-Mail Response Time in Corporate Customer Support. ICEIS (1) 2020: 305-314

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