"Business-IT Alignment in PSS Value Networks - Linking Customer Knowledge ..."

Samaneh Bagheri, Rob J. Kusters, Jos J. M. Trienekens (2015)

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DOI: 10.5220/0005370002490257

access: closed

type: Conference or Workshop Paper

metadata version: 2020-12-29

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Samaneh Bagheri, Rob J. Kusters, Jos J. M. Trienekens:
Business-IT Alignment in PSS Value Networks - Linking Customer Knowledge Management to Social Customer Relationship Management. ICEIS (3) 2015: 249-257

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