"Service Switching in Case-based Decisions following Bad Experiences: ..."

Hiroki Takahashi, Nariaki Nishino, Ryuichiro Ishikawa (2019)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

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Hiroki Takahashi, Nariaki Nishino, Ryuichiro Ishikawa:
Service Switching in Case-based Decisions following Bad Experiences: Online reviews data of Japanese hairdressing salons. ICCBR Workshops 2019: 74-84

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