"The Effect of Using Chatbots at e-Commerce Services of Customer ..."

Surjandy, Cadelina Cassandra (2023)

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DOI: 10.1109/IC3INA60834.2023.10285799

access: closed

type: Conference or Workshop Paper

metadata version: 2023-10-26

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Surjandy, Cadelina Cassandra:
The Effect of Using Chatbots at e-Commerce Services of Customer Satisfaction, Trust, and Loyalty. IC3INA 2023: 268-273

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