"Visualizing Customer Journeys: How to Illustrate the Entire Customer ..."

Niklas Scheidthauer, Julian Knoll, Rainer Groß (2021)

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DOI: 10.1007/978-3-030-75004-6_12

access: closed

type: Conference or Workshop Paper

metadata version: 2021-06-15

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Niklas Scheidthauer, Julian Knoll, Rainer Groß:
Visualizing Customer Journeys: How to Illustrate the Entire Customer Interaction Universe of a Commercial Website in Real Time. I4CS 2021: 167-182

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