"Online Stakeholder Interaction of Some Airlines in the Light of ..."

Boyang Zhang et al. (2016)

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DOI: 10.1007/978-3-319-45234-0_17

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Boyang Zhang, Denis Kotkov, Jari Veijalainen, Alexander Semenov:
Online Stakeholder Interaction of Some Airlines in the Light of Situational Crisis Communication Theory. I3E 2016: 183-192

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