"Classification of Customer Satisfaction Attributes: An Application of ..."

Jian Dong, Hongxiu Li, Xianfeng Zhang (2014)

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DOI: 10.1007/978-3-662-45526-5_23

access: open

type: Conference or Workshop Paper

metadata version: 2019-09-16

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  dblp key:
  - conf/i3e/DongLZ14
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  persistent URL:
  - https://dblp.org/rec/conf/i3e/DongLZ14
Jian Dong, Hongxiu Li, Xianfeng Zhang:
Classification of Customer Satisfaction Attributes: An Application of Online Hotel Review Analysis. I3E 2014: 238-250

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