"Towards Personalization by Information Savviness to Improve User ..."

Tim Polzehl et al. (2022)

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DOI: 10.5220/0010814200003124

access: closed

type: Conference or Workshop Paper

metadata version: 2023-06-26

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  - conf/hucapp/PolzehlCCLHIB022
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  - https://dblp.org/rec/conf/hucapp/PolzehlCCLHIB022
Tim Polzehl, Yuexin Cao, Vicente Iván Sánchez Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer, Sebastian Möller:
Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations. VISIGRAPP (2: HUCAPP) 2022: 36-47

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