"Groping in the dark? Exploring customer perception of hidden actions in ..."

Ronja Schwinghammer (2024)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-01-04

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Ronja Schwinghammer:
Groping in the dark? Exploring customer perception of hidden actions in smart service ecosystems through the lens of agency theory. HICSS 2024: 4268-4277

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