"The Role of Technical and Process Quality of Chatbots: A Case Study from ..."

Tommi Pirilä et al. (2022)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-11

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  dblp key:
  - conf/hicss/PirilaSOYJ22
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  - https://dblp.org/rec/conf/hicss/PirilaSOYJ22
Tommi Pirilä, Joni Salminen, Victoria-Sophie Osburg, Vignesh Yoganathan, Bernard J. Jansen:
The Role of Technical and Process Quality of Chatbots: A Case Study from the Insurance Industry. HICSS 2022: 1-10

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