"Learning Service Experience from the Service Encounter of a Retailing ..."

Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan (2010)

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DOI: 10.1109/HICSS.2010.252

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan:
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront. HICSS 2010: 1-10

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