"Predicting Customer Satisfaction in Service Processes Using Multilingual ..."

Annina Liessmann et al. (2024)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-01-04

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Annina Liessmann, Sandra Zilker, Sven Weinzierl, Maria Sukhareva, Martin Matzner:
Predicting Customer Satisfaction in Service Processes Using Multilingual Large Language Models. HICSS 2024: 1488-1497

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