"From Hospitality to Hostility: The Impact of Polarity Difference in ..."

Sai Liang et al. (2024)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-01-04

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  - conf/hicss/LiangWLGJ24
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  - https://dblp.org/rec/conf/hicss/LiangWLGJ24
Sai Liang, Danmeng Wu, Ziru Li, Ziqi Guo, Feng Ju:
From Hospitality to Hostility: The Impact of Polarity Difference in Managerial Responses on Subsequent Guest Satisfaction. HICSS 2024: 4611-4620

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