"Face Value? Customer Views of Appropriate Formats for Embodied ..."

Kathy Keeling et al. (2004)

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DOI: 10.1109/HICSS.2004.1265426

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Kathy Keeling, Susan Beatty, Peter McGoldrick, Linda A. Macaulay:
Face Value? Customer Views of Appropriate Formats for Embodied Conversational Agents (ECAs) in Online Retailing. HICSS 2004

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