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"KNOVA: modelling the knowledge value-added factors that influence business ..."
Tony Holden et al. (1995)
- Tony Holden, Paul Wilhelmij, Wai Yee Chow, J. Cross, R. Schade:
KNOVA: modelling the knowledge value-added factors that influence business process performance in organisations. HICSS (4) 1995: 891-902
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