""Help! I Have a Problem" - Differences between a Humanlike and Robot-like ..."

Anne Fota et al. (2022)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-11

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Anne Fota, Katja Wagner, Tobias Roeding, Hanna Schramm-Klein:
"Help! I Have a Problem" - Differences between a Humanlike and Robot-like Chatbot Avatar in Complaint Management. HICSS 2022: 1-10

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