"Analyzing the Impact of Complaints on Customer Satisfaction in the Travel ..."

Youssef Drissi et al. (2022)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-11

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  dblp key:
  - conf/hicss/DrissiEGMR022
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  persistent URL:
  - https://dblp.org/rec/conf/hicss/DrissiEGMR022
Youssef Drissi, Markus Ettl, Anna Lisa Gentile, Scott McFaddin, Petar Ristoski, Wei Sun:
Analyzing the Impact of Complaints on Customer Satisfaction in the Travel Industry. HICSS 2022: 1-10

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