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"The Impact of Empathy Display in Language of Conversational AI: A ..."
Sabine Brunswicker et al. (2024)
- Sabine Brunswicker, Yifan Zhang, Christopher Rashidian, Dan W. Linna Jr.:
The Impact of Empathy Display in Language of Conversational AI: A Controlled Experiment with a Legal Chatbo. HICSS 2024: 455-466
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