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"How Should We Deal with Malicious Customers' Threats in Online Review? ..."
Hemant K. Bhargava et al. (2024)
- Hemant K. Bhargava, Junghee Lee, Xinxue Qu, Daewon Sun:
How Should We Deal with Malicious Customers' Threats in Online Review? Perspectives of Retailers, Customers, and Platforms. HICSS 2024: 4124-4133
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