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"Are Trust and Distrust Distinct Constructs? An Empirical Study of the ..."
John Benamati, Mark A. Serva, Mark A. Fuller (2006)
- John Benamati, Mark A. Serva, Mark A. Fuller:
Are Trust and Distrust Distinct Constructs? An Empirical Study of the Effects of Trust and Distrust among Online Banking Users. HICSS 2006
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