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"Information Needs in Service Systems - A Framework for Integrating Service ..."
Jörg Becker et al. (2011)
- Jörg Becker, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller:
Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes. HICSS 2011: 1-10
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