"Measurement and Evaluation in Service Engineering."

Sakae Yamamoto, Hiroyuki Miki, Hirohiko Mori (2011)

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DOI: 10.1007/978-3-642-21793-7_9

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Sakae Yamamoto, Hiroyuki Miki, Hirohiko Mori:
Measurement and Evaluation in Service Engineering. HCI (11) 2011: 76-81

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