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"Assessing the Effects of Mobile Service Quality on Customer Satisfaction ..."

Wei-Tsong Wang, Wen-Yin Chen (2016)

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DOI: 10.1007/978-3-319-40093-8_46

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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  - conf/hci/WangC16
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Wei-Tsong Wang, Wen-Yin Chen:
Assessing the Effects of Mobile Service Quality on Customer Satisfaction and the Continued Usage Intention of Mobile Service: A Study of Non-gaming Mobile Apps. HCI (11) 2016: 459-467

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