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"User-Centered Robots for Municipal Services: What Do Customers and Service ..."
Carolin Straßmann et al. (2022)
- Carolin Straßmann, Sabrina C. Eimler, Isabel Peltzer, Julia Hermann, Aysegül Dogangün, Simone Roth:
User-Centered Robots for Municipal Services: What Do Customers and Service Experts Expect from Robots in Municipal Institutions? HCI (2) 2022: 639-655
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