"Make Space for the Customer: The Shift towards Customer Centricity."

Kostanija Petrovic, Melanie Siegmann (2011)

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DOI: 10.1007/978-3-642-21675-6_56

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Kostanija Petrovic, Melanie Siegmann:
Make Space for the Customer: The Shift towards Customer Centricity. HCI (9) 2011: 485-490

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