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"Intent Classification of Social Media Texts with Machine Learning for ..."
Sebastián Pérez-Vera, Rodrigo Alfaro, Héctor Allende-Cid (2017)
- Sebastián Pérez-Vera, Rodrigo Alfaro, Héctor Allende-Cid:
Intent Classification of Social Media Texts with Machine Learning for Customer Service Improvement. HCI (13) 2017: 258-274
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