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"Defining Requirements for the Development of Useful and Usable Chatbots: ..."
Malu Mafra et al. (2022)
- Malu Mafra, Kennedy Nunes, Adailton Castro, Adriana Lopes, Ana Carolina Oran, Geraldo Braz Junior, João Almeida, Anselmo Cardoso de Paiva, Aristófanes C. Silva, Simara Rocha, Davi Viana, Aurea Melo, Raimundo S. Barreto, Luis Rivero:
Defining Requirements for the Development of Useful and Usable Chatbots: An Analysis of Quality Attributes from Academy and Industry. HCI (3) 2022: 479-493
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