"Can Chatbots Help Reduce the Workload of Administrative Officers? - ..."

Keeheon Lee et al. (2019)

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DOI: 10.1007/978-3-030-23522-2_45

access: closed

type: Conference or Workshop Paper

metadata version: 2024-02-05

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Keeheon Lee, Jeongwon Jo, Jinyoung Kim, Younah Kang:
Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University. HCI (33) 2019: 348-354

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