"Helping Customers Help Themselves - Optimising Customer Experience by ..."

Sue Hessey (2015)

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DOI: 10.1007/978-3-319-20895-4_27

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Sue Hessey:
Helping Customers Help Themselves - Optimising Customer Experience by Improving Search Task Flows. HCI (23) 2015: 288-299

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