"When Complaining Is the Advertising: Towards a Collective Efficacy Model ..."

Daniel Halpern, Gerald C. Kane, Claudia Montero (2019)

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DOI: 10.1007/978-3-030-21905-5_26

access: closed

type: Conference or Workshop Paper

metadata version: 2024-10-06

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Daniel Halpern, Gerald C. Kane, Claudia Montero:
When Complaining Is the Advertising: Towards a Collective Efficacy Model to Understand Social Network Complaints. HCI (14) 2019: 330-345

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