"Such easy-to-use systems!: How organizations shape the design and use of ..."

Lisa Covi, Mark S. Ackerman (1995)

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DOI: 10.1145/224019.224049

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Lisa Covi, Mark S. Ackerman:
Such easy-to-use systems!: How organizations shape the design and use of online help systems. COOCS 1995: 280-288

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