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"Anforderungen an ein IT-gestütztes Kundeninnovationsmanagement im ..."
Klaus-Peter Fähnrich, Benjamin Udo Strehl (2010)
- Klaus-Peter Fähnrich, Benjamin Udo Strehl:
Anforderungen an ein IT-gestütztes Kundeninnovationsmanagement im Customer Service Center. GI Jahrestagung (1) 2010: 82-88
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