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"Kundenorientierung in der IT-Service-Produktisierung - ein Datenmodell zur ..."
Henrik Brocke, Falk Uebernickel, Walter Brenner (2009)
- Henrik Brocke, Falk Uebernickel, Walter Brenner:
Kundenorientierung in der IT-Service-Produktisierung - ein Datenmodell zur Leistungsbeschreibung. GI Jahrestagung 2009: 3790-3804
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