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"Kundengemeinschaften im Web 2.0: Blogstrategien im Kundenmanagement."
Martina Göhring, Alexej Michaeli (2006)
- Martina Göhring, Alexej Michaeli:
Kundengemeinschaften im Web 2.0: Blogstrategien im Kundenmanagement. GeNeMe 2006: 51-62
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