"Factors that determine employees' customer experience orientation in the ..."

David Barros Arrieta et al. (2022)

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DOI: 10.1016/J.PROCS.2022.07.063

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

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  - conf/fnc/ArrietaPJAL22
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  - https://dblp.org/rec/conf/fnc/ArrietaPJAL22
David Barros Arrieta, Vivian Picalúa Parra, Karen Payares Jiménez, Liliana Fuentes Alcántara, Aida Vargas Lugo:
Factors that determine employees' customer experience orientation in the hotel industry. FNC/MobiSPC/SEIT 2022: 466-470

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