"Integrated Call Center Performance Measurement Using Hierarchical ..."

Basar Öztaysi, Sezi Çevik Onar, Cengiz Kahraman (2017)

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DOI: 10.1007/978-3-319-66827-7_9

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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  dblp key:
  - conf/eusflat/OztaysiOK17
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Basar Öztaysi, Sezi Çevik Onar, Cengiz Kahraman:
Integrated Call Center Performance Measurement Using Hierarchical Intuitionistic Fuzzy Axiomatic Design. EUSFLAT/IWIFSGN (3) 2017: 94-105

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