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"Smart technologies in hospitality: effects on activity, work design and ..."
Pierre Flandrin et al. (2021)
- Pierre Flandrin, Catherine Hellemans, Jan Van Der Linden, Cécile van de Leemput:
Smart technologies in hospitality: effects on activity, work design and employment. A case study about chatbot usage. Ergo'IA 2021: 7:1-7:11
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