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"Towards Efficient and Informative Omni-Channel Customer Relationship ..."
Matthias Carnein et al. (2017)
- Matthias Carnein, Markus Heuchert, Leschek Homann, Heike Trautmann, Gottfried Vossen, Jörg Becker, Karsten Kraume:
Towards Efficient and Informative Omni-Channel Customer Relationship Management. ER Workshops 2017: 69-78
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