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"Touch-Screen vs. Paper-and-Pencil vs. Face-to-Face Computer-Supported ..."
Martin Weichbold, Reinhard Bachleitner (2002)
- Martin Weichbold, Reinhard Bachleitner:
Touch-Screen vs. Paper-and-Pencil vs. Face-to-Face Computer-Supported Rating of Services Compared to Conventional Customer Satisfaction Measurements. ENTER 2002: 517-526
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