"Social CRM Capabilities and Readiness: Findings from Greek Tourism Firms."

Marianna Sigala (2016)

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DOI: 10.1007/978-3-319-28231-2_23

access: closed

type: Conference or Workshop Paper

metadata version: 2019-02-08

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Marianna Sigala:
Social CRM Capabilities and Readiness: Findings from Greek Tourism Firms. ENTER 2016: 309-322

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