"E-Mail Service Quality of Profit and Not for Profit Organisations in the ..."

Ulrike Bauernfeind, Astrid Dickinger (2009)

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DOI: 10.1007/978-3-211-93971-0_31

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Ulrike Bauernfeind, Astrid Dickinger:
E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry. ENTER 2009: 369-380

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