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"Using Customer Service Dialogues for Satisfaction Analysis with ..."
Kaisong Song et al. (2019)
- Kaisong Song, Lidong Bing, Wei Gao, Jun Lin, Lujun Zhao, Jiancheng Wang, Changlong Sun, Xiaozhong Liu, Qi Zhang:
Using Customer Service Dialogues for Satisfaction Analysis with Context-Assisted Multiple Instance Learning. EMNLP/IJCNLP (1) 2019: 198-207

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