"Digital by Default: The Use of Service Channels by Citizens."

Javiera Fernanda Medina Macaya et al. (2019)

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DOI: 10.1007/978-3-030-27325-5_25

access: closed

type: Conference or Workshop Paper

metadata version: 2021-04-09

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Javiera Fernanda Medina Macaya, André Francisco Alves, Fernando Meirelles, Maria Alexandra Cunha:
Digital by Default: The Use of Service Channels by Citizens. EGOV 2019: 326-337

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