"Designing Effective Chatbot Solutions for the Public Sector: A Case Study ..."

Yulia Petriv et al. (2019)

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DOI: 10.1007/978-3-030-39296-3_24

access: closed

type: Conference or Workshop Paper

metadata version: 2022-01-03

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Yulia Petriv, Regina Erlenheim, Valentyna Tsap, Ingrid Pappel, Dirk Draheim:
Designing Effective Chatbot Solutions for the Public Sector: A Case Study from Ukraine. EGOSE 2019: 320-335

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