"Investigating the impact of e-customer relationship management on hotels ..."

Marianna Sigala, Evangelos Christou (2006)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2016-12-05

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  - conf/ecis/SigalaC06
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Marianna Sigala, Evangelos Christou:
Investigating the impact of e-customer relationship management on hotels 'website service quality. ECIS 2006: 1974-1986

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