""What does the Customer Want to Tell US?" an Automated Classification ..."

Josef-Michael Schwaiger et al. (2017)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-01-08

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  - conf/ecis/SchwaigerLJL17
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Josef-Michael Schwaiger, Markus Lang, Florian Johannsen, Susanne Leist:
"What does the Customer Want to Tell US?" an Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises. ECIS 2017: 130

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