"The Impact of Lead Time and Model Selection on the Accuracy of Call Center ..."

Theresa Maria Rausch, Tobias Albrecht (2020)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2020-06-10

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Theresa Maria Rausch, Tobias Albrecht:
The Impact of Lead Time and Model Selection on the Accuracy of Call Center Arrivals' Forecasts. ECIS 2020

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