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"The Rise of Robo-Reviews - The Effects of Chatbot-Mediated Review ..."
Theresa Goeken et al. (2020)
- Theresa Goeken, Dimitrios Tsekouras, Irina Heimbach, Dominik Gutt:
The Rise of Robo-Reviews - The Effects of Chatbot-Mediated Review Elicitation on Review Valence. ECIS 2020
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