"Silence is Golden - when Firms Should react to Negative Word of Mouth."

Alper Beser, Richard Lackes, Markus Siepermann (2017)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2018-01-08

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  - conf/ecis/BeserLS17
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Alper Beser, Richard Lackes, Markus Siepermann:
Silence is Golden - when Firms Should react to Negative Word of Mouth. ECIS 2017: 136

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